Business Health Audit - DomaPrint

Business Health Audit — DomaPrint

Analysis and recommendations for operational efficiency improvement

Context

DomaPrint is a company with a team of 11-50 employees using multiple tools like Excel, Trello, Gmail, and Viber. The main challenge is task management - frequent duplicate tasks and unclear deadlines lead to time loss and decreased efficiency. The company hasn't used a Playbook system so far and plans to start in the next three months.

Health Score

5/10
Medium operational maturity. Basic tools and structure exist, but centralized control and clearly defined processes are missing.

Estimated time loss: ≈ 11 hours weekly

Examples:

  • Tasks are duplicated because there's no central tracking system
  • Deadlines are unclear or communicated via Viber without recording in a tool

Top 3 Risks

  • Undefined priorities and responsibilities for tasks
  • Insufficient visibility of current project status
  • Dependence on unstructured communication via Viber and Gmail

Quick Wins (7 days)

  1. Introduce a central board in Trello - for all active tasks and deadlines
    Effect: Clarity on who is working on what and by when
  2. Daily 10-minute status meeting for tasks
    Effect: Reduced misunderstandings and duplicate activities
  3. Set up a template for requesting new tasks
    Effect: Better prioritization and tracking of requests

Recommended First Process for Documentation

"Request-to-Approve"

  1. Define who can submit requests and through which form
  2. Enter the request into a central system (Trello list or Excel table)
  3. Assign a responsible person for approval
  4. Track deadlines and execution status

30-Day Plan

Week 1: Analyze all current tasks and remove duplicates
Week 2: Set up Trello structure (lists: "To Do", "Doing", "Done")
Week 3: Describe 1 main process ("Request-to-Approve") and share it with the team
Week 4: Start weekly task review and improve templates

KPI Indicators

90%
Tasks completed on time (target)
0
Average number of duplicate tasks weekly (target)
<24 hours
Average time for task approval (target)

Conclusion

DomaPrint has a good team and tools but loses time due to unstructured task management. By implementing a central system, short meetings, and initial documentation of the "Request-to-Approve" process, the company can significantly increase efficiency in less than a month.