Privacy Policy

Effective Date: 02.04.2025
Last Updated: 02.04.2025

Welcome to Business Playbook (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.

  1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name
  • Email address
  • Company name
  • Phone number (optional)
  • Billing address and payment details (for paid users)

1.2 Usage Data

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages viewed and time spent on the site
  • Clickstream and user interaction data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, web beacons) to:

  • Provide website functionality
  • Analyze user behavior
  • Improve performance
  • Personalize your experience

You can manage cookie preferences in your browser settings.

  1. How We Use Your Information

We use the information collected to:

  • Provide and maintain our platform
  • Create and manage user accounts
  • Deliver customer support and onboarding
  • Process payments and subscriptions
  • Analyze usage and improve our services
  • Communicate updates, new features, and promotional offers
  • Ensure platform security and prevent fraud
  • Comply with legal obligations
  1. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Performance of a contract
  • Legitimate interests
  • Consent (e.g., marketing emails or cookie consent)
  • Compliance with legal obligations
  1. Sharing and Disclosure of Information

We do not sell your personal data. We may share your data with:

  • Service providers (e.g., payment processors, email tools, cloud infrastructure)
  • Third-party integrations that you authorize (e.g., Slack, Zapier, Google Drive)
  • Law enforcement or regulatory authorities when required by law
  • White-label partners (only in branded environments with your consent)

All service providers are under contract to keep data confidential and secure.

  1. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and accounting requirements
  • Maintain records for business continuity and support

You may request deletion of your data, subject to legal exceptions.

  1. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of your personal data
  • Rectification – Correct inaccurate or incomplete data
  • Erasure – Request deletion of your personal data
  • Restriction – Limit how we use your data
  • Objection – Object to processing in certain circumstances
  • Data Portability – Request transfer of your data to another provider

To exercise your rights, please email us at [Insert Contact Email].

  1. Data Security

We use industry-standard security measures to protect your data, including:

  • Encryption (SSL/TLS)
  • Role-based access control
  • Secure data centers
  • Regular vulnerability scans and updates

Despite our efforts, no system is 100% secure. Use strong passwords and protect your login credentials.

  1. International Data Transfers

Our servers may be located in the United States or other countries. If you are accessing our services from outside these countries, you consent to the transfer and processing of your data internationally.

  1. Third-Party Links

Our website or platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

  1. Children’s Privacy

Business Playbook is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us to remove it.

  1. White Label Environments

If you are accessing the platform through a White Label partner, please note:

  • Your data may be shared with the white-label provider for support and account management.
  • The partner is responsible for managing its own privacy practices in accordance with this policy.
  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or platform notification.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: office@bizzplaybook.com